Every report. Read, scored and summarised by AI before a human sees it.
GuardSync turns any QR scan into a fully analysed incident — photo-verified, credibility-scored, and AI-summarised, routed to the right person in seconds.
Cable detached from cable machine during use.
Photo shows a cable machine with the cable hanging loose from its routing near the frame, consistent with the report.
Photo is consistent with the reporter's claim.
Cable detached during use; minor equipment damage.
Further detachment or minor injury is possible.
Unrepaired failure could cause serious injury.
Requires senior management attention. Develop a treatment plan with owners and deadlines.
Reduction in security incidents
Less admin time per shift
Client retention rate
Sites protected nationally
Trusted by teams across Australia & New Zealand
GuardSync works three ways. Pick the one that sounds like you.
Whether you buy security, deliver it, or run a public-facing site, there's a path built for you.
For security buyers
Service Verification
For businesses that pay for security, maintenance or any contracted service and want proof it was delivered.
- Know what you're paying for
- Automated SLA verification
- Transparent vendor checklists
For security providers
Security Companies
Prove the work was done, and win the contracts that come with proof.
- Patrol verification & ad hoc deployment
- Guard KPIs & welfare monitoring
- Client-ready proof packs
For public-facing sites
Public Incident Reporting
Anyone can report a hazard or incident in about 30 seconds, from a QR code on the wall.
- No app download, no account
- AI reads, scores & routes every report
- Gyms, venues, strata & retail
We Didn't Add AI. We Built Around It.
Every single report that comes through GuardSync is already analysed before anyone opens the dashboard.
Every report scored like a risk register
AI rates likelihood and consequence on a 5×5 matrix — the consequence × likelihood method used in ISO 31000 risk management — so every incident lands on the same scale your safety team and auditors already use.
Consequence
Likelihood 3 × consequence 4 = 12 → management attention and a treatment plan.
AI Credibility Check
Photo and story are cross-checked, so you act on real reports first.
AI Incident Summaries
Summarised the moment it's submitted. Nothing to read in full unless you want to.
“Cable hanging loose from the machine frame, consistent with the report.”
AI Photo Analysis
Every photo is read and described, with key findings pulled out automatically.
Cable visibly detached near the lower frame
Weight stack exposed behind it
AI Pattern & Hotspot Detection
Recurring issues surface automatically, across every site you run.
Up and running in one afternoon
No six-month implementation. No consultant fees. GuardSync AI goes live fast so you can see results from day one.
Tell us where you need coverage
Share your sites and reporting locations during onboarding. We configure your QR code placement, set up alert routing, and define who receives notifications — all handled for you, typically within one business day.
Deploy your QR codes — your way
We generate print-ready QR codes for every reporting point. Choose to have us handle printing and installation, or manage it yourself. Either way, your real-world setup mirrors your dashboard configuration exactly.
Go live — everything syncs instantly
Once deployed, every report flows straight to your dashboard in real time. Alerts are delivered to your team via SMS, email, or app — based on your preferences. You get full visibility from day one, no manual setup required.
Built for single sites. Scales to national operations.
GuardSync AI connects every layer of your security operation — from the person on the ground to the executive dashboard — in one intelligent platform.
See when and where incidents happen
Trend lines show how incident volume moves week to week. The heatmap pins down the exact day and hour things go wrong, so rosters and patrols go where they're needed.
- Incident frequency & trend lines
- Day-of-week × hour-of-day heatmaps
- Hotspots across every location
- Resolution-time benchmarks
Peak: Thu 5AM
Spotted automatically
Every site, every state, one view
From one gym to a national network: see where incidents cluster, how each state compares on severity, and which sites need attention first.
- Live national / state map view
- Per-state severity breakdown
- Every site ranked, one click to drill in
- Multi-region teams & alert routing
State comparison
391 incidents
Site ranking
- 1Site 14VIC22
- 2Site 03NSW12
- 3Site 27VIC11
- 4Site 09VIC11
- 5Site 31VIC11
Proof every patrol happened
Guards scan each checkpoint and photograph what they checked. AI verifies every photo against the checkpoint's instructions, scores the scan, and flags anything missed — so you can show clients exactly what was done.
- Checkpoint scans with photos
- AI checks every photo against its instructions
- Missed & late patrols flagged per shift
- Client-ready shift reports
Fire exit B · 12:06
VERIFIEDScan score
85
Performance
85
Penalty
0
Photos match the checkpoint: strong match. 1 must-have (−15) failed.
Instruction compliance
- PASS
Fire exit door closed and latched
- PASS
Exit path clear of obstructions
- FAIL
Exit sign illuminated
No submitted photo shows the exit sign.
A record that stands up when it's needed
Every status change, alert and note is logged with who and when. Patrol shifts become one-page reports for clients, and daily checklists are saved the moment each box is ticked.
- Full audit trail on every incident
- Client-ready patrol reports, one-click PDF
- Daily checklists, saved as they're ticked
- SMS, email & app alert routing
Patrol shift report
Collins St Site
Thu 15 Oct, 11:30–13:00 · Guard: J.M.
Overall
86
J.M. completed 4 of 5 required checks, missing Plant room. 4 scans with 11 photos were submitted, all on time. 3 of 4 met every must-have instruction. 1 medium finding.
Completion
80
60% weight
Performance
95
40% weight
Penalty
0
fraud signals
Checks by checkpoint
- Loading dock
- Car park L2
- Fire exit B
- Roof access
- Plant room
MEDIUM · SAFETY · LOADING DOCK · 11:41
Pallet partly blocking the walkway beside the roller door.
Incident timeline · #70E5BF73
Action assigned
- Incident reported08:36
Reported via QR code
- Alert sent08:36
Email & SMS to site manager
- Status08:52
Under review
Sam K. · Site manager
- Status09:10
Action assigned: machine tagged out
Sam K. · Site manager
- Note09:14
Technician booked for 2pm
Priya R. · Operations
Unity
One platform, every guard, every site — always in sync.
Diligence
Automated checks that never miss a beat, day or night.
Guidance
Real-time AI insights that keep teams ahead of incidents.
Reliability
99.9% uptime backed by enterprise-grade infrastructure.
Agility
Deploy, configure, and scale in hours — not months.
Same night. Two very different mornings.
71% of incidents reported through GuardSync happen when no staff are on site. This is a real night at a 24-hour gym in Sydney.
- 00:41
A fire hose reel bursts
24-hour access. No staff on site.
- 01:00
A member sees water on the floor
No one to tell. They finish up and leave.
- 03:00
The water keeps running
Several thousand litres across the gym floor.
- 05:00
The opener finds it
Flooded floor, ruined equipment.
- Next days
Closed for repairs
An insurance claim and days of lost trading.
- 00:41
A fire hose reel bursts
24-hour access. No staff on site.
- 00:42
A member scans the QR code
Picks “Hazard”, snaps a photo. About 30 seconds.
HazardPhoto30s - 00:42
AI scores it and raises the alarm
Risk assessed and sent straight to the owner on call.
HIGH · 16/25→ Owner on call - 00:51
Emergency plumber called
Someone is on it nine minutes after the report.
- 05:00
The gym opens as normal
Report, photo and fix all on record.
< 30s
Average report submission
100%
Incidents timestamped & audit-ready
Zero
Manual write-ups required
Ready to modernise your
security operations?
Join hundreds of security companies who use GuardSync AI to reduce admin, improve guard welfare, and delight their clients.