For gyms and fitness clubs
Your members see problems before you do.Give them 30 seconds to tell you.
GuardSync puts a QR code on your gym wall. Anyone who spots a hazard, a broken machine or a mess scans it, takes a photo, and you know about it immediately. Your staff run the opening and closing checklist on the same system, with photo proof. No app for members to download. No training for your staff.
$99 + GST a month, unlimited reports.
No credit card for the first 30 days. Set up in under 10 minutes. Cancel any time.
A real night at a real gym
12:41am.A fire hose reel burst at Plus Fitness Warwick Farm.
The gym was on 24-hour access. No staff on site. A member training at that hour saw water running across the floor.
He scanned the QR code on the wall, selected "Hazard", took a photo and sent it. It took him about half a minute.
The report landed immediately. An emergency plumber was on site that night. The gym opened normally the next morning.
Without that QR code on the wall, the first person to find out would have been whoever opened up at 5am, several hours and several thousand litres later. Instead of a plumber callout, it is a flooded gym floor, ruined equipment, an insurance claim and days of closure.
One member. One scan. 30 seconds. A flooded gym that never happened.
71%
of incidents reported through GuardSync happen when no staff are on site.
9 minutes
average time from a report landing to someone responding to it.
And another one
A ceiling fan mount coming loose, spotted from the floor.
At a World Gym site in Sydney's north a member noticed a ceiling fan mount had worked loose above the training floor. Not dramatic. Easy to walk past. Exactly the kind of thing that gets noticed by twenty people and reported by none, because nobody knows who to tell or thinks it is their job.
He scanned the code and sent a photo. Management had it in writing, with a picture, within the minute. It was dealt with before it became the kind of thing that ends up in a lawyer's letter.
This is the pattern. The problems that hurt a gym are almost never the ones nobody noticed. They are the ones plenty of people noticed and nobody reported.
Everything that goes wrong in a gym, in one place
Your members and your staff use the same QR code. They pick what they are reporting from a short list, add a photo, and send. You decide which categories appear.
- Fight
- Theft
- Medical
- Noise
- Vandalism
- Suspicious
- Fire
- Intoxication
- Harassment
- Hazard
- Unauthorized Entry
- Improper Equipment Use
- Unracked Equipment
- Sauna Misuse
- Cleaning Issue
- Damaged Equipment
Every report is timestamped, photographed and permanently recorded. Nothing depends on someone remembering to mention it.
Live in your gym this afternoon
There is nothing to install, nothing to integrate and nothing for your members to download.
- 1
Sign up and add your gym
Create your account, enter your gym details and choose who gets notified when a report comes in. Takes about 10 minutes. You do not need to speak to us.
- 2
Print your QR codes and put them up
GuardSync generates your signage as a print-ready PDF. Put them at reception, on the gym floor, in the change rooms and anywhere your members already stand around. Print them yourself, or we will send you proper printed signs.
- 3
Reports start arriving
A member scans, picks a category, takes a photo and sends. You get notified immediately. It is logged, timestamped and sitting in your dashboard whether you act on it today or look back at it in a year.
The other half of GuardSync
Proof your gym was actually opened properly
Most gyms run on a clipboard or a group chat. Someone ticks the box, or says they did, and nobody really knows.
With GuardSync your staff work through the opening or closing checklist on their phone. Each item that matters needs a photo. Change rooms clean. Wipes restocked. Weights racked. Fire exits clear. Every tick is timestamped and attached to the person who did it.
If you are not on site, you can see the whole thing was done, when it was done, and what it actually looked like. If you are on site, you stop having the same conversation every morning.
What gyms use checklists for
- Opening and closing checks, with photo proof of each area
- Cleaning and hygiene rounds through the day
- Weekly and monthly equipment safety inspections
- Fire exit, first aid kit and defibrillator checks
- Pool, sauna and plant room checks where you have them
- Anything else you currently run on a clipboard
Every completed checklist is kept. When an insurer, a franchisor or a regulator asks you to show that your checks were being done, you export it and send it. No reconstructing anything from memory.
Everything in one screen
Open GuardSync on your phone or your laptop and see exactly what is happening across your gym.
Every report, with photos
What was reported, when, by whom, with the photo attached. Nothing is lost in a group chat.
Assign it and close it out
Give a report to a staff member, track it through to resolved, and see what is still sitting open.
See the patterns
The same treadmill reported four times this month is a decision, not an annoyance. GuardSync shows you which issues keep coming back.
Export anything
Pull any period out to PDF or Excel for your insurer, your franchisor or your own records.
$99 against what it costs when nobody tells you
$99
+ GST per month. Unlimited reports, unlimited members, unlimited checklists.
$18,000
A typical flooded gym floor. Equipment, flooring, closure, insurance excess, lost members.
15 years
How long $99 a month runs for before it costs you what that one night costs.
You are not buying software. You are buying the half hour between something going wrong and you finding out about it.
One price. Everything included.
GuardSync for Gyms
$99+ GST per month, per gym
- Unlimited incident reports
- Unlimited members reporting, no app required
- Unlimited staff logins
- Unlimited daily and periodic checklists
- Photo evidence on every report
- Email notifications to whoever you choose
- Print-ready QR signage generated for you
- Full dashboard with reporting and export
- Permanent timestamped record of everything
- Australian hosted, Australian support
No credit card required to start. No lock-in contract. Cancel any time from your dashboard.
Gyms already running on GuardSync
Independent gyms, franchise sites and 24-hour clubs across Sydney and Melbourne.
Plus Fitness
World Gym
X2166
Fernwood
Full Force
Warlocks
“We had a member report a peeling mirror within the first day. The system flagged it, we secured the area immediately. That kind of fast response is exactly what we needed.”
Khoa NPlus Fitness Gym Franchisee, Sydney South-WestLive in Warwick Farm, Carramar, Macquarie Park, Wetherill Park, Minto and Blacktown.
Running more than a few gyms?
Groups and franchise networks get per-site pricing, a group-level dashboard across every location, and bulk onboarding so you are not setting up sites one at a time. One standard across every site, and a record that stays with the site when a manager moves on. Talk to us about what that looks like for your network.
Questions gym owners ask
No. They scan the QR code with their phone camera and the report form opens in their browser. There is nothing to download, nothing to sign up for and no account to create. That is the whole reason this works: a member who has to install an app will not report anything.
It replaces work rather than adding it. Reports arrive already written down with a photo attached, instead of being relayed verbally and forgotten. Checklists replace the clipboard your staff are already filling in. The main change is that you can see what is happening without asking.
Every report is timestamped and requires the member to actually be at the gym to scan the code. In practice gyms see the opposite problem solved: people who would never have said anything now report the small things. You review everything in the dashboard and close out anything that is not real. Nothing is auto-actioned.
No. Reports go only to you and whoever you nominate. There is no public feed, nothing is visible to other members, and nothing is published anywhere. A member sees a confirmation that their report was sent, and nothing else.
The self-serve plan covers up to 3 sites and 30 QR codes, with unlimited reports and unlimited members across them.
Whoever you choose. You nominate the email addresses in your settings and you can have different people notified for different types of report, so an injury does not go to the same place as a dirty change room.
You do not have to. GuardSync generates print-ready signage with your gym name on it, so you can print it yourself in a few minutes if you want to start today. If you would rather have proper printed signs, we can organise them for you.
It is yours. You can export everything to PDF or Excel at any time, including while you are still on the free trial. We recommend exporting before you close an account. Your data is hosted in Australia.
No lock-in. It is month to month and you can cancel from your dashboard. The 30-day trial does not require a credit card and does not roll into anything automatically without you choosing to continue.
That depends on your franchise agreement, and it is worth checking. Plenty of franchisees run GuardSync at their own site as an operational tool. If your head office wants to look at it across the network, we are happy to have that conversation with them.
Put a QR code on your wall this week
Thirty days free. About ten minutes to set up. $99 + GST a month after that, if you decide to keep it.
Start your free 30-day trialNo credit card. No contract. No sales call unless you want one.