PUBLIC INCIDENT REPORTING

Anyone can report a hazard or incident in about 30 seconds, with no app and no login.

A QR code on your wall and a phone in their hand is the whole system. GuardSync's AI reads every report the moment it's submitted, scores it, summarises it and routes it to the right person, often before you'd otherwise have known anything happened.

Try Free for 30 Days

No credit card required.

The Problem

Your members, residents and visitors see things your staff never will.

A wet floor near the weights, a broken piece of equipment, a hazard in the car park, a maintenance issue that's been sitting there for weeks. Most of the time nobody reports it, and not because they don't care. There's simply no fast, frictionless way to do it, so they say nothing and quietly form an opinion about your gym, your building or your venue instead.

GuardSync gives them a way to report in about 30 seconds, without an app, an account or any barrier at all. They scan the QR code on the wall, add a photo and a few words, and it's done.

How It Works

Three steps, live today.

1

Place your QR codes.

Generate them from your dashboard, print them yourself, and put them wherever you want incidents reported: reception, the gym floor, the car park, common areas, the bin room. It takes an afternoon and nothing needs to be installed.

2

Anyone scans and reports.

A member, resident, visitor or staff member sees something, scans the code with their phone camera, and submits a description and a live photo in under 30 seconds, with no app to download and no account to create.

3

You receive an instant AI-analysed alert.

The moment a report is submitted, GuardSync's AI reads the photo, scores its credibility, summarises the incident and routes the alert to the right person on your team, so you know what happened, where, and how serious it is before you've opened the dashboard.

Features Included

Everything you need, included in your trial.

Incident Dashboard

A live feed of every incident across all your sites, showing what was reported, when, where, by whom and what the AI made of it, updated the moment each report arrives.

Incident History

A complete, searchable log of every incident ever reported through your account, filterable by site, date, severity, type and status, permanently stored and always accessible.

AI Photo Analysis

Every photo is read and verified by AI on arrival, checked against the report it accompanies, with anything suspicious flagged automatically.

AI Credibility Scoring

Every report carries a confidence score, so you know which ones to act on first and which need a closer look, with high-priority alerts surfacing on their own.

AI Incident Summaries

Every report is summarised in plain language the moment it's submitted, so the essentials reach you without reading the full description unless you want to.

Automated Reports

Reports generated automatically at any interval from daily to annual, each with an AI executive summary and breakdowns by site, incident type, severity and resolution status, with no manual compilation.

QR Management

Generate, download and manage all your QR codes from one place, with up to 10 per site and 30 across all sites, printed by you and placed wherever you need them.

Knowledge Upload

Add your sites and location details so every report is automatically tagged to the right place, with up to 3 sites included in your plan.

Notifications

Email and dashboard notifications are active from day one of your trial, and SMS notifications are available on a paid subscription, toggled on or off from settings at any time.

The Checklist Feature

The daily tasks your team already does, now tracked without paper.

GuardSync's checklist feature puts a digital task list on every team member's phone, covering reception AM and PM checklists, floor staff equipment checks, opening and closing procedures, maintenance logs and manager sign-offs, all timestamped and visible to management in real time. There are no paper forms to chase and no wondering whether the opening checklist was actually completed, and the feature is included in your 30-day trial and every paid subscription at no extra charge.

30-Day Free Trial Details

Try GuardSync free for 30 days. No credit card required.

What Is Included In Your Trial

  • Incident Dashboard
  • Incident History
  • AI Photo Analysis and Credibility Scoring
  • AI Incident Summaries
  • Automated Reports
  • QR Management (30 QR codes total)
  • Up to 3 Sites
  • Checklist Feature
  • Email and Dashboard Notifications

Trial Details

Trial length
30 days
Credit card required
No
Full feature access
Yes
After trial
Your account pauses and everything you've collected is kept, ready to pick up the moment you subscribe.
SMS notifications
Available on paid subscription. Included in the monthly price. No extra charge.
Sites with more than 3 locations
Contact GuardSync for a tailored plan.
Who It Is For
Gyms and Fitness CentresStrata Buildings and Owners CorporationsRetail StoresHospitality Venues and RestaurantsCouncils and Public SpacesUniversities and SchoolsHealthcare FacilitiesShopping CentresEvent Venues
Social Proof

Already live in gyms across the country.

“We had a member report a peeling mirror within the first day. The system flagged it, we secured the area immediately. That kind of fast response is exactly what we needed.”

Plus Fitness

Khoa N

Plus Fitness Franchisee, Sydney South-West

Plus Fitness and World Gym are live on GuardSync today — live in gyms across three major national fitness brands.

Thirty days, full access, no credit card. Start this afternoon.

You could place your first QR code today and have your first incident report before the doors close tonight.

Try Free for 30 Days