Know what you're paying for.
Security patrols. Maintenance rounds. Cleaning scopes. Fire checks. GuardSync verifies that contracted work happened, at the place and time it was meant to, with photo evidence read by AI. You set the standard. Your provider works to it. Both of you see the same record.
Your site. Your standard. Your record.
$11 billion
What Australian businesses spend each year on contracted security.
Source: IBISWorld / ASIAL security services industry data.
20%
The average share of contracted patrols and checks across our client base that were not being completed before verification began.
Source: GuardSync client data.
The record has always lived on the provider's side.
For as long as businesses have contracted services, the record of what was done has belonged to the people doing it. The checkpoint tags, the patrol wands, the sign-off sheets and the monthly report all come from the provider.
That is not a criticism of providers. Most do the work. It is a structural gap. When the invoice arrives, the only record you can check it against was written by the party sending it. Approving it on trust has been the only option, because there has been no other record to look at.
GuardSync gives you that other record. Until now, the verification system has always belonged to the provider. GuardSync is the first one that belongs to you. You deploy it, you control it, and your provider works to it, so that both sides of the contract are looking at the same evidence of what was delivered.
Your site. Your standard. Your record.
You set the standard. They work to it. You both see the result.
Service Verification starts with what your contract actually requires, not with a generic checklist.
You set it
Which locations get checked, how often, what gets photographed and what a correct result looks like. We configure GuardSync around that with you. After setup, you can change any of it yourself.
They work to it
Your provider's team follows those instructions on every shift. The instructions are on their screen at each checkpoint, so there is no ambiguity about what was expected.
You both see it
Every scan, photo and result lands in one record that you and your provider can both see. A provider who is performing can prove it. One who is falling short can see exactly where, and fix it with you.
When the standard is clear and the record is shared, the invoice conversation stops being about trust and starts being about evidence.
And because the standard and the record are yours, they do not leave when a provider does. Change providers and the new one picks up exactly where the last one left off, working to the same checkpoints, the same instructions and the same history. Nothing resets.
Three steps to verified service
You are not adapting your operation to fit a generic tool. GuardSync is built around your sites and your contracts.
We configure GuardSync around your operation
Our team sets up your sites, checkpoints, instructions, alert triggers and report templates around what your contracts require. Patrol frequency at a commercial site, pressure readings in a sprinkler valve room, a cleaning scope on a retail floor. If it is supposed to happen on your site, it can be verified. Once setup is done, you can adjust all of it yourself. Your provider does not need to be involved in the setup.
Your provider works within it
At each checkpoint, their team scans the QR code, takes a live photo in the app and follows the instructions you have set. Location is confirmed on arrival. Every photo is checked by AI before anyone opens it. Gallery uploads and old images do not get through.
You see what happened, as it happens
Every scan, photo and missed checkpoint is on your dashboard the moment it occurs, at every site. Anything that meets a trigger you have set alerts the right person immediately. Everything else is collated into a report that arrives already reviewed, with the exceptions on top.
A verified record neither side has to argue about
Every capability below exists to answer one question: was the work you are paying for done, and done properly?
Every checkpoint verified
Each scan is photo-verified, location-confirmed and timestamped the moment it happens. If a checkpoint window closes without a scan, you know immediately, not at the next morning's handover.
AI reads every photo
Each photo is checked against what that checkpoint is supposed to show. Liquid on a floor, an obstruction in a fire stair, a door found open, a light out and, where configured, a gauge reading outside its expected range. Authenticity is confirmed and a credibility score attached before a person ever opens the image.
Instructions at every checkpoint
You decide what gets checked, how often and what gets photographed. Those instructions appear on the provider's screen at each scan, and GuardSync shows you plainly whether they were followed.
Alerts on your terms
You choose the triggers. When one is met, the right person in your organisation is alerted by email, SMS or app notification. Lower-priority items wait for the shift report, so alerts stay meaningful.
Reports that arrive already reviewed
At the end of every shift, photos and observations are collated and sent to whoever you nominate, with exceptions and key observations at the top. Report templates match your contract. Multiple reports on different metrics, generated with one click.
One dashboard, every site
Patrol completion, checkpoint timing, anomalies by location and type, recurring issues and response times, over weeks and months. With more than one site, the same view benchmarks sites and providers against each other. Every nightly report becomes operational intelligence instead of a filed PDF.
If it is supposed to happen on your site, GuardSync can verify it.
Security patrols are where most clients start, because that is where the gap is widest. The same QR code, live photo and AI analysis verifies any contracted work on your site.
Maintenance rounds in plant rooms. Cleaning scopes on each floor. Fire equipment checks. Pressure gauges in sprinkler valve rooms, photographed and read by AI, with an alert if a reading is outside range. Scheduled inspections of any kind.
Adding a service does not mean buying another system. It means adding checkpoints and instructions to the one you already have.
One QR code. Three jobs.
Verifies a checkpoint
The provider scans it, photographs it and follows the instructions. The record is yours.
Runs a checklist
Anyone who scans it can be given a checklist or instruction set for that location: a cleaner, a technician, a contractor on induction.
Takes a report
Staff, tenants or the public can report an issue at that location on the spot, with a photo. It lands in the same dashboard as everything else.
Verified data on both sides of the table
GuardSync reporting is built around the way your contracts and KPIs are actually written, not around our template. Our team builds your report templates with you. After that, you adjust them yourself. Reports are scheduled and delivered automatically, so proof of service stops being a monthly compilation exercise.
At the end of every month, the Invoice Reconciliation Report arrives before the invoice does. Every patrol or check contracted, every one completed and every one missed, documented and verified.
Generated automatically and delivered to your inbox before the invoice arrives.
When your provider is performing, the report proves it and the renewal conversation gets easier for everyone. When they are not, you know exactly where, when and how often, and you have the evidence to work through it with them.
Wherever there is a managed service, there is something to verify.
Commercial towers, retail sites, hospitals, campuses, industrial estates, residential buildings, venues and public facilities. One site or a national portfolio. If you pay a provider to do scheduled work on a site you are responsible for, this is built for you.
The person who reviews the reports
Operations and facilities managers who currently open a long PDF every morning and look for what is wrong. GuardSync does that review before the report arrives.
The person who signs the invoice
Owners, asset managers and finance teams who approve contracted services and have never had an independent record to approve them against.
The provider who wants to prove the work
Security and facilities companies use GuardSync with their own clients to make every patrol visible and every renewal easier. If that is you, see Service Verification for security companies.
Built in Australia. Hosted in Australia. Owned by you.
Founded and built in Australia
GuardSync is an Australian company with its engineering based in Melbourne.
All data hosted in Australia
Every photo, scan and report stays onshore.
Your data is yours
Every record belongs to you, not to us and not to your provider.
Take it with you
If you ever leave, you export all of it in a usable format.
Questions buyers ask
It is your site and your contract. You instruct your provider to use GuardSync on every shift, the same way you specify any other requirement of the service. Providers who are doing the work tend to welcome it, because it proves the work.
A scan and a photo at each checkpoint, with the instructions on the screen in front of them. For most providers it replaces taking photos separately and writing up a report afterwards.
No. Each checkpoint is a QR code. There are no tags, wands or readers to buy or maintain.
Photos are taken live in the app. Gallery uploads do not get through. Location is confirmed on arrival and every image is checked by AI for authenticity before anyone opens it.
Yes. Maintenance, cleaning, fire checks and inspections use the same checkpoints, instructions and reports. Adding a service means adding checkpoints, not another system.
Yes. Everything on this page works for a single site. With more than one, the dashboard also benchmarks sites and providers against each other.
You do. All of it is hosted in Australia and if you ever leave, you export every record, photo and report in a usable format.
Yes. We set everything up with you around your contracts. After that, you can add, remove or change checkpoints, instructions, alert triggers and report templates yourself.
Know what you're paying for.
Book a free demo and we will show you exactly what GuardSync would reveal about the contracted services on your sites today.
Book a Free DemoYour site. Your standard. Your record.