The people in your venue notice hazards before your staff do. GuardSync gives them a frictionless way to report in 30 seconds — no app, no login — and routes it to the right person instantly.
A member at a 24/7 gym noticed a punching bag bracket pulling away from the wall at the bolts. At 2 AM, there was no one to tell. So they scanned the QR code and submitted a report. By the next morning, staff had actioned it. Without GuardSync, that bracket stays loose until it fails.
“Hi guys, wanted to thank you for repairing the punching bag holder to the wall in quick time. I have a request — was wondering if you could bring in some bicep blasters, maybe 2 for multiple users… I'm on my way to losing the stomach, however I feel like a bicep blaster or two would be an awesome addition.”
— Plus Fitness member, follow-up message after repair
The same member who reported the hazard came back to say thank you — and to request new equipment. That's the positive cycle GuardSync creates.
Visitors won't download an app or fill out a form to report a hazard. So most of them don't.
By the time something becomes serious enough to escalate, it's often already happened once before — unreported.
When a claim comes in, having no documented history of prior reports is the worst possible position to be in.
Lobbies, car parks, common areas — set up in one afternoon.
No app, no login required — just a phone camera.
Routed automatically, with a full timestamped audit trail.
A live measure of how quickly your venue actually resolves what's reported. Know exactly how your site performs — and where the gaps are.
See which venue has the most reports this month, compare incident types across locations, and track severity across every patron and visitor interaction.
QR codes up in an afternoon. First public report in before end of day. Book a free demo and we'll walk you through the setup.