A permanent, independent safety and defect record — owned by the Owners Corporation, not the strata manager. QR-based reporting for every resident and visitor, with a live dashboard that follows the building, not the agent.
When something goes wrong in a building — a broken intercom, a leak in the car park, a trip hazard on the stairs — there's usually no clean record of what happened, when it was first noticed, who was told, and how long it took to fix.
This isn't a failure of any one person. It's a structural gap. Whatever incident history exists usually lives inside the strata manager's own systems. If the building changes strata managers, that history typically doesn't come with them. GuardSync flips this — because the Owners Corporation engages GuardSync directly, the data belongs to the building, not to whichever company happens to be managing it that year.
Lobby, car park, gym, pool, bin room — set up in one afternoon.
Hazard, defect, or maintenance issue — in seconds, no app, no login.
Work orders tracked end-to-end, from report to resolution.
Cracks, leaks, faulty fittings, or any sign of a building defect can be reported the moment someone notices — with a photo and timestamp attached, rather than relying on someone remembering to mention it weeks later. For an Owners Corporation pursuing a builder over defects, that kind of early, dated record can matter a great deal.
Cracks and structural signs
Photographed and timestamped on report
Faulty fittings and fixtures
Logged against the relevant common area
Water ingress and leaks
Full audit trail from first report to fix
A live measure of how quickly issues are actually being resolved in your building — visible to the Owners Corporation at all times. Not a report from the strata manager. A live number, owned by the building.
This is one of the most important parts of how GuardSync works for strata. The account holder is the Owners Corporation — not the strata manager.
Because GuardSync is engaged directly by the Owners Corporation, the OC is the account holder. This single detail changes everything about how the data is treated going forward.
The Strata Committee gets full dashboard access. The strata managing agent gets operational access to action reports, coordinate trades, and update statuses — both looking at the same live information.
If the OC changes strata managing agent, the GuardSync account does not change. The new agent is simply granted access. No migration, no data loss, no starting again from a blank slate.
Which contractor was assigned, when the job was raised, when it was completed, and the cost — all attached to the original report. A complete, searchable history of every contractor engaged by the building.
Funded from the existing administrative fund. No cost to individual residents. In a 10-lot building, that's under $10 per lot per week. In a larger building, it becomes genuinely negligible per owner — while the OC gains an independent, permanent safety and defect record.
Most buildings don't — not one that's frictionless for residents and independently owned by the OC. Phone calls and emails to a strata manager aren't the same as a timestamped, permanent, OC-owned record.
A good one won't, since it makes their work easier to track and easier to demonstrate. If there is resistance, it's worth the committee asking why.
No. It's a modest monthly cost that can typically be approved as an ordinary item at a general meeting, not a major financial decision requiring a special resolution.
Nothing happens to your data. It stays with the building, because the Owners Corporation engaged GuardSync directly, not the strata manager.
Set up in an afternoon. First report from a resident before end of day. Book a free demo — we'll walk you through everything your committee needs to know.