We believe safety starts before anything goes wrong.
GuardSync AI was founded to solve the day-to-day frustrations that security companies face: paper logs, missed check-ins, compliance headaches, and reactive management. We built the platform we wished existed.
Our mission is to create safer, smarter environments where every person — staff, visitor, or responder — can quickly contribute to effective incident response. We're transforming how organisations manage security, safety, maintenance and operations: not with more cameras or more guards, but with better intelligence and faster, more accountable action.
Human-led safety, powered by intelligent insight
For organisations that need fast, reliable, human-first incident management, GuardSync is the AI-powered platform that transforms real-time reports into clear, actionable intelligence. With a fully customised, proactive model tailored to each site, GuardSync empowers responders across all operational areas, enhances safety, and improves efficiency through collective human input and intelligent interpretation.
To empower organisations with a custom intelligence platform
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Instant, Location-Aware Reporting
Staff and visitors scan a QR code at the exact spot and submit a 30-second report on spills, maintenance, security, or cleaning issues. No forms, no searching for help — incidents are captured where and when they happen. Because location context is embedded in every report, responders arrive already knowing what they're walking into.
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AI-Powered, SOP-Guided Response
Alerts route instantly to the right team member with embedded Standard Operating Procedures (SOPs) tailored to your site. Teams resolve issues faster, more consistently, and in full compliance — reducing risk and liability with every fix. GuardSync's AI learns from your environment, continuously refining its routing logic to match the way your organisation actually works.
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Measurable Safety & Efficiency Impact
Organisations see reduced resolution times, fewer repeat incidents, lower liability exposure, and stronger compliance records. Real-time data reveals hotspots and trends, enabling proactive prevention and continuous improvement across every site. Monthly insights reports give leadership a clear picture of where risk is rising — and what's working.
Principles that guide every decision we make
Safety Is Proactive
We believe the best incident is one that never escalates. GuardSync is built on the conviction that real safety happens in the moments before something goes wrong — through visibility, preparation, and empowered people on the ground.
Humans at the Centre
AI should amplify human judgment, not replace it. Every feature we build is designed to put the right information in front of the right person at exactly the right moment — so responders act with confidence, not confusion.
Speed Without Compromise
In an emergency, seconds matter. Our platform routes alerts, surfaces SOPs, and logs incidents in real time — giving operators the clarity they need to move fast while maintaining a full, auditable record.
Built for Accountability
Every scan, report, and resolution is timestamped and traceable. GuardSync gives organisations the compliance records, trend data, and audit trails they need to demonstrate duty of care — to regulators, insurers, and the people they protect.
People behind the platform
GuardSync was built by a team that has lived and breathed security operations. Our founders combine deep industry experience with technical expertise — which means we don't just understand the problem, we've felt it. That context shapes every product decision we make.
Ohanes
Chief Executive Officer
Founder & CEO of GuardSync, a Sydney-based SaaS startup transforming incident management. With experience in e-commerce and tech startups, Ohanes led GuardSync from ideation through development to live launch. Passionate about safety and innovation, he drives the vision to empower organisations with fast, intelligent, human-led protection.
Josh
Chief Operating Officer
As Co-Founder & COO of GuardSync, Josh focuses on rethinking incident response: connecting customers, operators, and responders in under 60 seconds while building scalable, accountable infrastructure for real-world safety. With 15+ years in security operations and risk management, Josh brings deep expertise in protecting high-traffic environments.
Zhao
Chief Technology Officer
Co-Founder & CTO at GuardSync AI, Zhao is the technical expert leading development of next-generation AI-driven security solutions. With 10+ years in AI and software engineering, he transforms advanced AI techniques into scalable, real-world products that deliver measurable business value through intelligent incident response and automation.
The platform we wished existed
Before GuardSync, incident management meant clipboards, radio calls, and chasing paper trails after the fact. Security teams were reactive by necessity — not because they lacked capability, but because they lacked the right tools.
We started by asking a simple question: what if every person at a site — a cleaner, a visitor, a front-desk worker — could flag an issue in seconds and have it reach the right person instantly? What if that alert came with the exact steps needed to resolve it safely and in compliance?
That question became GuardSync. Today we serve organisations across retail, hospitality, healthcare, education, and critical infrastructure — helping them move from reactive incident response to proactive, measurable safety culture.
Ready to modernise your
security operations?
Join hundreds of security companies who use GuardSync AI to reduce admin, improve guard welfare, and delight their clients.